NetZero-Promotions.com is committed
to protecting and respecting your privacy. Indeed, protection
of your data is one of the key success criteria by which
we measure our performance.
NetZero-Promotions.com provides a free service and does not
collect any personal information from it users. Feel confident
that you're browsing safely when you visit our site.
NetZero is committed to safeguarding your privacy online.
NetZero created this Privacy Statement in order to demonstrate
our firm commitment to protecting the privacy of subscribers
to and users of the Services and of visitors and users of
the Site. The following discloses how we gather and use information
on the Site and while you use the Service. We use the information
we collect about you to create a more personalized online
experience. By using NetZero's Web site (the Site) or services
(the Services), you consent to our collection, use and disclosure
of your information, as described below. Please read on for
from time to time so please check back periodically.
If you have a question about the information below, please contact
Attn: Compliance Officer- Legal Department
21301 Burbank Blvd
Woodland Hills, CA 91367
This Privacy Statement will explain the following regarding
our Site and Service:
personal identifying information (and other information)
does NetZero collect from you?
do we collect information from you?
is your information used?
is collecting your information?
whom do we share your information?
may you access or update your information?
does NetZero protect your personal information?
note about the privacy of children aged 13 to 18.
special notice to parents about children under 13.
information about your privacy while visiting and using
the Site or using the NetZero Service.
What personal identifying information (and other
information) does NetZero collect from you?
In order to provide the Services, NetZero collects two
types of information from its subscribers and visitors: personally
identifiable information and aggregated information. Our primary
goal in collecting information from you is to provide you
with a smooth, efficient and customized experience while using
- Personal Information We collect personal
identifying information (including, but not limited to,
name, address, phone number and e-mail address), demographic
information (including, but not limited to, age, household
size, income level, education level and gender), financial
information (including, but not limited to, credit card
information) and psychographic information (including, but
not limited to, reason for Internet use, reason for use
of NetZero and topics of interest to you) when you register
for and use the NetZero Service and other NetZero programs.
- Non-Personal and Aggregated Information This
refers to information that is not personally identifiable.
We automatically gather certain information about you based
upon your activity on the Site or the way you use the Service.
We also collect machine data such as processor type, processor
speed, operating system type, browser type, audio devices,
modem devices, video cards and any software on your computer
that may interact or interfere with our Software or Service.
This information may include the web site's Uniform Resource
Locator ("URL") that you just came from, which URL you next
go to, what browser you are using, and your Internet Protocol
("IP") address. This information is compiled and analyzed
on an aggregated basis. For instance, we may know that ten
thousand people visit this Privacy Statement today, but
we do not know their names or addresses so they are anonymous
to us. NetZero also uses this information to do internal
research on our visitors' demographics, interests and behavior
to better understand and serve our visitors.
Where do we collect information from you?
- We collect personal identifying information on the NetZero
Site. We collect this, and other information, as part of
NetZero's MyNetZero start page and, if you request, information
regarding advertising services provided by NetZero or other
information from the Investor Relations portion of our Site.
We also collect information from visitors to our Site
regarding the referring Uniform Resource Locator ("URL"),
your Internet Protocol ("IP") address, which browser you
used to come to the Site and the pages of our Site that
you viewed during your visit. An URL is the global address
of documents and other resources on the World Wide Web.
An IP address is an identifier for a computer or device
on a TCP/IP network. TCP/IP stands for "Transmission Control
Protocol/Internet Protocol," and is the suite of communications
protocols used to connect hosts on the Internet. Networks
using the TCP/IP protocol route messages based on the IP
address of the destination.
- NetZero Service. During the NetZero Service
registration process we ask subscribers to provide personal
identifying, demographic and psychographic information.
The information you provide during registration is placed
in your NetZero personal profile. You may access or change
your NetZero personal profile information at any time. In
addition, you may provide other personal identifying information
and financial information, such as a credit card number
and other credit card verification information if you choose
to enter such information in order to purchase additional
time on the Service or in order to use other NetZero Services.
NetZero may update the information in your NetZero Personal
Profile with information obtained through generally accepted
methods of address verification. You may access your NetZero
Personal Profile information at any time. See the section
below entitled: "How may you access or update your
While you are using the NetZero Service or have our Software
installed, we collect non-personally identifiable information
including, without limitation, information regarding the
Web sites you visit, your interactions with those sites,
the telephone number used to log in to the Service and any
software on your computer that may interact or interfere
with our Software or Service. Our Service implements our
own unique technology which builds a database of the types
of sites you visit while you are online. This information
is ultimately stored in the form of categories and, in some
cases, specific URLs. We use your IP address to help diagnose
problems with our Service, servers and software, and to
administer our Site.
- Online Surveys, Contests and Sweepstakes. When
you participate in an online survey or interactive poll,
we will ask you for your demographic information (like your
zip code, age or income level) and your hobbies and interests
in order to track voting. When you enter a contest or other
promotional feature, we will ask you for contact information
(like your e-mail address) and demographic information (like
your zip code, age, or income level) in order to administer
the contest and notify winners.
- Contact Information and Third Party Data. If
you contact NetZero by e-mail or letter, we may keep a record
of your personal correspondence. Thus, if you report a problem
with our Site, we may collect such information in a file
specific to you. Moreover, if you contact us through our
feedback area, we require your name and e-mail address in
order to send you a reply. Additionally, if other users
or third parties send us correspondence about your activities
or postings on our Site, we may keep the information in
a file specific to you.
How is your information used?
NetZero uses the information it collects to provide you
with more relevant services, online shopping, third party
offers, surveys and advertising. To accomplish this we perform
research on the demographic, psychographic and other information
we collect. This research is compiled, analyzed and used to
better serve you, our advertisers and business partners. We
also use the information to display and deliver advertisements
and content that may be of interest to subscribers. NetZero
may provide this information in aggregate form to advertisers
and partners. In particular, we use the information you provide
as described below.
- NetZero Site. We collect personal identifying
information and other information on the NetZero Site as
part of NetZero's MyNetZero Service. On the NetZero Site,
if you request information from NetZero regarding our advertising
services or other information, then we will collect information
from you in order to respond to your requests. We also collect
information regarding the referring URL, your IP address,
which browser you used to come to the Site and the pages
of our Site that you viewed during your visit. We use this
information to better understand the habits and methods
our subscribers use to reach our Site and how we may better
serve the needs of our subscribers and visitors.
- NetZero Service. NetZero uses personal
identifying information to confirm or clarify submitted
information and to provide our subscribers with updated
information about our company and services. Demographic
and psychographic information is used to tailor a subscribers
experience of our service, such as by displaying advertisements
and content that might be of interest to the subscriber.
NetZero will not disclose any personal identifying information
about any subscriber to a third party unless the subscriber
consents to the disclosure, or except as may be required
by law, governmental authority or to cooperate with law
enforcement authorities. NetZero will, on occasion, share
such information in aggregate form with advertisers so that
they can target advertisements to groups of subscribers.
Our Service implements our own unique technology which builds
a database of the types of sites you visit while you are
online. This information is ultimately stored in the form
of categories, and, in some cases, specific URLs. We use
your IP address to help diagnose problems with our Service,
servers, software, and to administer our Site.
- Online Surveys, Contests and Sweepstakes.
NetZero conducts surveys in order to target advertisements
and content and to better understand subscribers' needs
and opinions. NetZero will not share survey information
containing personal identifying information about individuals
with any third party without your prior consent. NetZero
may share, in aggregate form, information it collects from
these surveys with its advertisers, partners and the general
NetZero may run contests, sweepstakes and other promotions
on its Site or through its Service, in which we may request
entrants to provide personal or contact information. In
some cases, entrants may be required to answer survey questions
about a range of topics. NetZero uses the information collected
in the entry form to verify the entrant's identity, age
and to communicate with entrants. NetZero will not share
any of the entrant's personal or contact information with
any third party, unless disclosed at the time of entry,
if you are a contest winner or as may be required by law.
NetZero may make information about entrants available in
aggregated form to advertisers, partners and the general
public. NetZero will not knowingly permit children under
13 to participate in contests or sweepstakes.
- Contact Information and Third Party Data.
NetZero uses this information to respond to your inquiry,
and to enable third-party partners to let us know that you
have contacted them.
Who is collecting your information?
While you are on the NetZero Site or utilizing the NetZero
Service we will be collecting information, unless it is specifically
stated otherwise. Some of our services are offered in conjunction
with our business partners in a co-branded manner. When we
offer you co-branded services or products we may share your
personal information with our third party partner if you have
elected to receive e-mails as provided in your NetZero Personal
Profile or during the registration process for the NetZero
Service. If any company other than NetZero is collecting personal
information (other than companies collecting information on
NetZero's behalf), you will be notified prior to the time
of collection or prior to the transfer of information to a
third party by NetZero. NetZero may reference, recommend or
provide links to third party Web sites. We are not responsible
for the third party Web sites, recommended or not, and you
should review the privacy policies posted on these sites.
Please be aware that NetZero does not control, nor are we
responsible for, the privacy policies or information practices
of third parties or their Web sites. If you do not want to
have your personal identifying information shared with a co-branded
partner you can choose not to use the services offered by
the co-branded partner. You may also change your NetZero preferences
in your NetZero Personal Profile at any time. See the section
below entitled: "How may you access or update your
With whom do we share your information?
- NetZero will not disclose your personally identifiable
information to any third party, except if you have given
us your consent for such disclosure or if the disclosure
is described below. NetZero may share your non-personally
identifiable information with third parties.
- NetZero may share your personally identifiable information
with third parties that provide services on behalf of NetZero.
Such third parties do not have the right to use your information
for any purpose other than to provide the applicable service.
- NetZero may share your personally identifiable information
with its affiliates that are subject to privacy policies
that protect your personally identifiable information from
disclosure to third parties in a manner similar to this
- If NetZero sells, assigns or transfers the part of its
business that provides a particular Service to you, your
personally identifiable information may be sold, assigned
or transferred as a part of such transaction.
- NetZero may disclose your personally identifiable information,
any communications sent or received by you, and any other
information that we may have about your account as follows:
as may be required by law, regulation, rule or court order;
pursuant to requests from governmental agencies or law enforcement
authorities; as necessary to identify, contact or bring
legal action against someone who may be violating the Rules;
to operate the Services properly; or to protect NetZero,
our members or other third parties including, without limitation,
other emergency situations.
How may you access or update your Information?
The information you provide during registration for,
or during your use of, the NetZero Service is placed in
your NetZero Personal Profile. You may access or update
your NetZero Personal Profile information on the Site
or through other methods provided through the Service.
How does NetZero protect your personal information?
NetZero employs security systems to protect the information
we receive from our subscribers. In addition, the information
in your NetZero Personal Profile is password-protected
so that only the subscriber may access or change the information.
You should not share your password with anyone. NetZero
personnel will never ask you to divulge your password
in written or electronic communications. We will only
ask you for your password when you contact us and only
in cases where you request customer service to correct
a service problem which requires your password. Please
be aware that Internet data transmission is not always
100% secure and we cannot warrant that information you
transmit utilizing the NetZero Service is 100% secure.
Because security is important to NetZero and our subscribers,
we will always make reasonable efforts to ensure the security
of our systems.
A note about the privacy of children aged 13
We collect, use, and disclose information about children
aged 13 to 18 in the same manner as we do for adults.
NetZero believes that it's especially important to protect
children's privacy online and encourages parents and guardians
to spend time online with their children to participate
and monitor their Internet activity. If you are under
18, we recommend you get your parent's permission before
disclosing any information about yourself to anyone on
the Internet. We do not filter advertisements or other
content that children may receive, and they could receive
content and materials from the Internet and/or advertising
that are inappropriate for children. We provide a listing
of third party services that offer parental control software
that is located at: www.netzero.net/support/info/safety.html.
A Special Notice to parents of children under
In compliance with the Children's Online Privacy Protection
Act and fair information practices, we will not knowingly
allow children under the age of 13 to become subscribers
to the NetZero free Internet access service without parental
consent. As part of the registration process for the NetZero
service we collect personal and other information. We
do not knowingly disclose children's personal information
to third parties. We have designed a Parental
Consent Form to allow parents to easily provide their
In order to make an informed decision about giving
parental consent we provide notice of our information
practices with regard to children below:
- The name, address, telephone number and email address
of the operator of this online service is:
NetZero, Inc. - 21301 Burbank Blvd, Woodland Hills,
CA 91367 - (818)287-3000 - email@example.com
- We collect a variety of information on our Service
including, without limitation, personal information
such as first and last name, e-mail address, birthday,
telephone number and member ID name and non-personal
demographic information such as gender, education level,
occupation, income, interests and information relating
to a various topics such as cars and pets. Most of this
information is collected through the profile our subscribers
fill out when they register or when they respond to
questions of NetZero or its sponsors. We also passively
collect data regarding the websites our subscribers
visit and the functionality of our subscribers' computers.
- We use the information to uniquely identify each subscriber
to our service and to research our subscribers' demographics,
interests and behavior. This enables us to design and
market our service, to tailor advertising to specific
users, to perform data analysis for marketing and computer
research, and to perform administrative functions. We
also use the information to respond to the duly authorized
information requests of governmental authorities. We
use information about computer functionality to allow
us to deliver compatible technologies and services to
- We do not disclose the personal information of our
child subscribers to third parties
- The Children's Online Privacy Protection Act prohibits
all operators (including NetZero) from conditioning
a child's participation in an Internet activity on the
disclosure of more personal information than is reasonably
necessary to participate in the activity.
- The parent of a child subscriber can review and have
deleted their child's personal information and refuse
to permit further collection or use of their child's
information by accessing their child's NetZero Personal
Profile information. Log on to the Service with the
child's Member ID and Password. Click once on the NetZero
logo on the ZeroPort. Then choose the Profile menu item.
To retrieve your child's NetZero Personal Profile, you
must enter your child's password and click the Retrieve
button, you can only change the Profile of the Member
ID that is shown. You are now at the Profile. By using
the Back and Next buttons, you can navigate your way
through the questions and change the necessary items.
Once you are done, press the Submit button to leave
or the Exit button to cancel your corrections. You may
terminate your child's account at any time by submitting
a request to NetZero via e-mail to firstname.lastname@example.org.
- This Special Notice is effective as of April 21, 2000
and is not effective prior to such date. This Special
Notice only relates to children under the age of 13
and is not applicable in any respect to children 13
or over. In the event we make any changes to any of
the information set forth in this Notice, we will promptly
revise this Notice accordingly and make it available
in our Privacy Statement located at http://www.netzero.com
NetZero uses a feature of your Web browser called 'cookies'
to automate certain aspects of our Site and Services.
Cookies are very small files that are stored on your computer
and that enable us to recognize your computer each time
you return to our Site or use our Service. By using cookies,
NetZero can keep track of your preferences, what you have
already seen on our Site and what you haven't, and any
personalization you've done, without requiring you to
enter a password every time you come back. NetZero uses
any information gathered using our cookies in compliance
with this Privacy Statement.
Third parties, including advertisers with whom NetZero
may have a relationship, may also set cookies. Such third
parties are responsible for placing and using such cookies
and may collect information about you through such cookies;
NetZero does not have access to such cookies, control
of such parties.
NetZero may use an e-mail delivery and marketing company
to send e-mails that you have agreed to receive. Pixel
tags and cookies are used in those e-mail messages and
on the Site and Service to help NetZero measure the effectiveness
of our advertising and how visitors use the Site and Service.
Other information about your privacy while visiting
and using the Site or using the NetZero Service.
NetZero collects information regarding subscribers'
interactions with the NetZero software during their online
sessions. NetZero also collects information regarding
subscribers, visitors and users of the NetZero Site. This
includes information about which advertisements are displayed
to a subscriber, which advertisements a subscriber clicked
on, which buttons in the ZeroPort a subscriber clicked
on and a subscriber's other interactions with the NetZero
Service. NetZero also tracks subscribers' traffic patterns
throughout their online session, including which Web sites
a subscriber visits while using the Service and which
pages a subscriber views while using the Site. Our Service
implements our own unique technology to build a database
of the types of sites you visit while you are using the
Service or the Site. This information is ultimately stored
in the form of categories, and, in some cases, specific
URLs. We use your IP address to diagnose problems with
our Service, servers, software, and to administer our
Privacy Statement Changes
If NetZero changes any of the NetZero privacy policies,
the changes will be posted in this document so that you
will always know what information we gather, how we might
use that information and to whom we will disclose it.
We reserve the right, at our discretion, to change, modify,
add or remove portions of this Statement at any time.
Please be sure to check this page periodically for changes.
This policy was last changed and posted on our Site on
July 12, 2001.
Acceptance of These Terms
to the terms of the NetZero Service and NetZero Site Terms
of Service. Each time that you use the NetZero Site or
NetZero Service, you signify that you have read, understood
and agree to be bound by the Terms of Service, which incorporates
this Privacy Statement. If you do not agree to the terms
of this Privacy Statement, you must discontinue using
the NetZero Services and Software, terminate your account
and uninstall any copies of the Software.